Medical Menu Voice
Promts
TeleWave Dictation System Access Instruction
The North
American toll free number to access Telewave is 1-866-293-3693.
(Local #: 1-604-944-8200).
The UK Free
Phone # is 0800-310-1855
The Telewave
system has been upgraded to the latest release available and is
hosted by Teletouch Services. www.teletouchtranscriptionservices.com
. Your transcription will continue to be processed and managed by
the same transcriptionists that you have been using.
When you dial
into the system, you will need to enter the following:
- You will
first be asked to enter your ID followed by #.
- If you have
a password, you will then need to enter your password, followed by
#.
- If this is
your first use, you will be prompted to say your name and record a
password. These prompts are used to ensure that you are connecting
as the correct user in the future.
- Next, you
will be asked to enter a work type. If you are not using a work
type, hit the # key.
- You will
then be asked to enter a Patient chart number. If you are not
using a patient chart number or ID, hit the # key.
- Begin
recording after the tone.
Hints:
- Touch 9 to
complete your call and disconnect from the system
- Create a
password to protect your ID. If you wish to reset your password,
please contact us at Teletouch@telus.net
The
keypad menu is the following:
|
Touch |
Action |
Description |
| 1 |
Playback |
Touch 1
to playback the dictation from the beginning. Touch 7 to fast
forward the playback by 7 seconds. Touch 0 to overwrite the
recording at the point of playback. |
| 2 |
Record |
Touch 2
to continue recording. |
| 3 |
Review
|
Touch 3
to review (playback) the last 5 seconds and immediately continue
recording. |
| 4 |
Pause |
Touch 4
to pause recording and touch 2 to continue recording. |
| 5 |
Complete |
Touch 5
to complete the current dictation and begin a new dictation. The
caller will again be prompted for the work type and patient id. |
| 6 |
Go to end |
Touch 6
to go to the end of the file. |
| 7 |
Fast
forward |
Touch 7
to fast forward the playback by 7 seconds. |
| 8 |
Go to
beginning |
Touch 8
to insert a new recording at the beginning |
| 9 |
Disconnect |
Touch 9
to disconnect from TeleWave. |
| 0 |
Overwrite |
Touch 0
to overwrite the recording at the point of playback. |
| # |
Skip
prompt |
Touch #
to skip the prompt. |
| *1 |
Confirmation # |
Touch *
and 1 to hear the unique confirmation for the current dictation
before touching 5 to end. This confirmation code can be used to
locate a voice file on the dictation server. |
| *2 |
Overwrite
Audio |
Touch *
and 2 to overwrite the audio at the last point of playback |
| *3 |
Insert
Audio |
Touch *
and 3 to insert audio at the last point of playback. |
| |
Set
Priority |
Touch *
and 4 to set a priority. Immediately after pressing *4, the
caller must touch a button between 1 and 3. 1 means high
priority, 2 means medium priority (the default), 3 means low
priority. For example, to set a dictation at high priority the
caller will touch *41. By default all dictations are set at
medium priority. |
|
